Since iNextrix has launched iCallify, it has been gaining a lot of popularity. iCallify is an intelligent call center software as well as it is an omnichannel call center solution. Along with amazing range of intelligent features, iCallify supports all major communication channels:
– Phone calls
– Chat
– Email
– SMS
– Social media
– WhatsApp
– Helpdesk ticket
It empowers call centers with omnichannel communication and intelligent features. To know more about iCallify, visit inextrix.com/icallify/